Latest Podcast

  • What Is The Meaning of The Word Funeral

    Danny and Alan discuss the connotation of words and how the help or hurt

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    What Is The Meaning of The Word Funeral
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    What Is The Meaning of The Word Funeral
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  • Radical Hospitality

    How can I differentiate my funeral home from others?

    Interestingly, one very effective way will not cost you anything, will radically improve customer relations and have the wonderful side effect of raising morale.  It’s the same strategy used by the likes of Disney and Ritz Carlton.  Funeral directors are often gifted in this strategic skill set but don’t know how to get everyone on staff to use it.

    Danny and Alan discuss what it is and how to use it to differentiate yourself in your community.

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  • Should you have a surcharge for weekend work

    A few bold practitioners have implemented a surcharge for weekend work. Danny and Alan discuss the pros and cons.

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    Should you have a surcharge for weekend work
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  • 21st Century Obituaries

    Just like everything else obituaries are changing. Danny and Alan discuss these changes and how we can use them to our advantage.

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    21st Century Obituaries
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    21st Century Obituaries



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